GRBackPro Reviewer's Comments

GRBackPro by GRSoftware is a mediocre data backup program. With additional features and better navigation, this program would have ranked much higher.

Feature Set:  

GRBackPro is designed specifically for backing up data, offering backup of single files or folders, but not the entire system. (If you want to back up your entire system, check out Norton Ghost.)

GRBackPro allows you to include or exclude particular types of files, making custom backups convenient. You can perform full, incremental, differential and registry backups, and even backup files while using them. You can schedule backups and verify data integrity after you make a backup.

But GRBackPro does not backup email, address books, or Internet Favorites. It cannot split the backup to multiple disks, send a backup to a remote FTP location, or create a boot disk. GRBackPro also doesn't encrypt backups or allow you to make an image backup.

Ease of Use:  

We had no trouble installing and setting up GRBackPro, but the rest of the program isn't user friendly. GRBackPro gives so much information at once that it's difficult to see the steps necessary to complete a backup.

To navigate, GRBackPro has tabs at the top of the screen: jobs, backup, restore, schedule, options, report, and progress. You click a tab to specify a task. Simple enough, but several options pop up, asking you to specify settings, preferences, locations—some of the choices are quite technical and are not explained well.

Even though the tabs contain choices relevant to a particular task, a novice may find these difficult to manage because it isn't clear what step is next or even what choice is best. You must be familiar with the correct sequence and settings in order to do a successful backup and restore. While all these choices are necessary, a step-by-step arrangement with relevant explanations along the way would be easier for a novice.

Backup/Restore:  

GRBackPro backed up and restored our selected data perfectly; we had no trouble with errors.

Help/Documentation:  

GRBackPro help files include general information, a user guide, a tutorial, support information and product information. All these sections were useful, but GRSoftware needs to implement a "How-To" section for GRBackPro to show exactly how each backup and restore process works.

Summary:  

GRSoftware's GRBackPro is a fair data backup program that does well backing up everything you specify, but we'd like to see GRBackPro cater more to beginners with easy-to-follow steps and instructions.